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Customer Care

 

 

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Customer Care

 

Glossario de logistica

 

The following text is used only for educational use and informative purpose following the fair use principles.

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Glossaries

 

Definition of customer care

 

Customer Care - Cuidar do Consumidor. Trata-se de "cuidar" bem do cliente/consumidor, antecipando-se às suas necessidades. Este também é um dos desafios que se impõem aos sistemas de comércio eletrônico. São regras de negócios que automatizam a condução do relacionamento com o cliente através da emissão inteligente de comunicações com os mesmos.

 

Source: http://www.fesppr.br/~possetti/comercio/glossariodelogistica2009.doc

Web site link: http://www.fesppr.br/~possetti/comercio

Author : PROFESSOR Dr. ALBERTO POSSETTI

 

Glossario de logistica definition of customer care

 

Glossario de logistica

 

 

Definition and meaning of customer care

 

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