Informal Complaint
Informal Complaint
Engineering glossary
Regulation
Definition of informal complaint
A dispute or disagreement about a utility problem filed by a consumer with the PUC's Customer Protection Division. A Customer Assistance investigator reviews the informal complaint and tries to resolve the dispute. Most responses are in the form of a deci
Source : http://www.utilityami.org/docs/Utility%20AMI%20Glossary_Compiled_041306.xls
link: http://www.utilityami.org/
Second source: Constellation Energy Web Site, Texas Choice Energy Services Web site Glossary, PA PUC Glossary Website
Author : not indicated on the source document of the above text
Engineering glossary
Engineering glossary index of terms
Definition and meaning of informal complaint
Meaning of informal complaint
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