Customer Assistance Programs (CAPS)
Customer Assistance Programs (CAPS)
Engineering glossary
Regulation
Definition of customer assistance programs (caps)
An alternative collection method that provides bill payment assistance to low-income payment-troubled utility customers.
Source : http://www.utilityami.org/docs/Utility%20AMI%20Glossary_Compiled_041306.xls
link: http://www.utilityami.org/
Second source: PA PUC Glossary Website, Texas Choice Energy Services Web site Glossary
Author : not indicated on the source document of the above text
Engineering glossary
Engineering glossary index of terms
Definition and meaning of customer assistance programs (caps)
Meaning of customer assistance programs (caps)
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